Terms Of Service

Our Terms of Service comprise a legal agreement for Web Services Corporation Inc. DBA KnoxvilleKnifeSharpening.com ("KKS") and governs the use of our service by Clients ("Client" or "Clients" or "You" or "Your"). By using our services, you agree to be bound by these terms. If you do not agree to these terms, do not use our services. Any rights not expressly granted herein are reserved by KKS.

Inquiries regarding any of our terms can be done by phone or through our online contact form.


Authorization

By ordering our services or approving work through any means of electronic, written, or verbal communications, you acknowledge and agree that:

  • The prices, specifications, and conditions are satisfactory and are hereby acceptable to you
  • KKS is authorized to perform the work as specified
  • You have read the terms of service
  • You accept our terms of service
  • You authorize KKS to charge your credit card for the services (if applicable)

Services Provided

We are a knife sharpening service offering On-Site Knife Sharpening Services, Mail Order Knife Sharpening Services, Commercial Knife Sharpening Services, and Drop Off/Pick Up Knife Sharpening Services.


Fees & Payments

All fees are in U.S. Dollars.

We accept Cash and Credit Cards (MasterCard, Visa, American Express, Discover).

All sales are final. No refunds.


Shipping

If we notice anything out of the ordinary upon receipt of your knives, you'll be contacted via email and provided photograph(s) of said issue(s).

When we ship your knives back, we will do our best to re-package knives so that they do not incurr any damage during shipping, but know that we have no control over damage, loss or theft.

KKS charges a flat rate for shipping & handling. This fee pays for handling, shipping, $50 of insurance, and tracking. If you need additional insurance or if any special circumstances apply (large quantities, multiple shipping containers, odd size containers, etc..), let us know prior to placing your order as additional fees may apply.


Drop Off/Pick Up

When using our Drop Off/Pick Up service, we ask that you contact us by email to let us know that you have dropped off your order. Please include your order number. We pick up and drop off packages daily.

Upon completion of your order, we will notify you by email that your order is ready to be picked up. You will be required to take the email that we send as proof that the package is yours.

Although we have strong tracking in place for Drop Off/Pick Up orders, we have no control over damage, loss or theft.


Disclaimer and Indemnification

Your use of knives that we sharpen is done at your own risk. Please remember all knives we sharpen are extremely sharp.

Submitting your order over the Internet is done at your own risk and discretion. KKS has no liability if parties other then KKS officers and employees obtain the contents of your submission.

Clients shall defend, indemnify, save and hold KKS harmless from any and all damages, demands, liabilities, losses, costs and claims, including, without limitation, reasonable attorneys' fees, compensatory damages, punitive damages, trebled damages, and statutory damages asserted against KKS, its officers and employees, that may arise or result from our services or use of our website.

Notwithstanding the above, Clients exclusive remedies for all damages, losses, costs or causes of actions from any and all claims, whether in contract, quasi-contract, statutory, tort including negligence, or otherwise, shall not exceed the aggregate dollar amount which Client paid for the service. These obligations will survive any termination of your relationship with KKS or your use of our service.


Copyright and Trademark Notices

This website is owned and operated by KKS. Duplicating or copying any content from this website is a direct violation of copyright law. Unauthorized copying, distribution or use is strictly prohibited without written consent. KKS and associated marks are either a trademark or registered trademark of KKS. All other copyrights remain property of their respective owners.


Governing Law

This Agreement, and the performances due hereunder, shall be construed and governed in accordance with the laws of the State of Tennessee. Venue for purposes of any court action shall be in Knox County, TN. As such, all claims concerning this Agreement shall be brought exclusively in the State or Federal courts located in Knox County, State of Tennessee. The parties hereby consent to submit to the jurisdiction of such courts located in Knox County, State of Tennessee and waive any personal jurisdiction or venue defenses concerning said forum.

If any part of these Terms of Service is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Service shall continue in effect. If moreover, any one or more of the provisions contained in this Agreement shall for any reason be held to be excessively broad as to duration, geographical scope, activity or subject, such provision shall be construed by limiting and reducing it, so as to be enforceable to the extent compatible with the applicable law as it shall then appear.

No delay or omission on the part of either party to this Agreement in requiring performance by the other party hereunder, or in exercising any right hereunder, will operate as a waiver of any right or rights hereunder. Any and all representations and warranties, indemnification obligations, confidentiality requirements, intellectual property, applicable law, notice, and termination provisions, jurisdictional consents, and this Section shall survive the termination of the Agreement by either party for any reason.

Unless otherwise specified herein, these Terms of Service, and the Privacy Statement constitute the entire agreement between the Client and KKS and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the Client and KKS.


Updates to Our Terms of Service

Our Terms of Service is periodically reviewed and enhanced as necessary. We reserve the right to modify our Terms of Service at any time.

Our Terms of Service was last updated on 03/22/2014.


Privacy

Your right to privacy is very important to us. We recognize that providing us with your information is an act of trust. Our Privacy Policy has been developed to protect your information and make your experience using our service safe and satisfying.


Information Collected

We collect information in the following ways:

  • When Placing an Order
  • When Using Our Contact Form
  • Email Communications
  • Live Communications (Phone and in Person)

Use of Information

Information we collect is to provide you service.

We will not provide any of your personal information to other organizations or third parties unless required to do so by law.

We will not sell your information to anyone.


Transmission, Storage, and Access

When an order is placed (online/verbally/in person), sensitive payment information is transmitted to either Stripe.com or PayPal using industry standard Secure Socket Layers Digital Encryption (SSL). We do not save or store this information.

When an order is placed (online/verbally/in person), non-sensitive information is stored on our servers and is accessible only to authorized personnel.

When using the contact form to contact us, your non-sensitive information will be sent to us by email. If you have selected to receive email updates, your email address and name will be stored with our email newsletter provider, MailChimp.


Use of Cookies

We use cookies for various reasons and only read cookies on your system that are written by our site. We may use cookies to store some history about the parts of our sites that you have visited to help you navigate our site more easily or to alert you to related pages on our site that may interest you.

We do not use cookies to obtain information on other websites that you may visit.


Consent

By using this site, you consent to the collection and use of your information.


Updates to Our Privacy Policy

Our Privacy Policy is periodically reviewed and enhanced as necessary. We reserve the right to modify our Privacy Policy at any time.

Our Privacy Policy was last updated on 03/22/2014.